Refund policy
Customer Satisfaction is 100% Guaranteed!!!
If you are not satisfied with purchase please email admin@cravingjourney.com. We reserve the right to issue credit on future purchases or return all or some of your purchase money at our discretion.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please email admin@cravingjourney.com
NO Exchanges
We are not allowed to exchange Beauty Products of any kind.
Refunds
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@cravingjourney.com.